As a postal worker with 15 years in the system, and a person who is currently in training to be a supervisor, I feel I may have some insight in this postal worker vs. postal management crisis.
I agree 1000% with Webb's statement. At least part of it--"U.S. postal workers move more mail faster and cheaper than anywhere else in the world."
How can anyone argue with such a true statement? But supervisor and manager are postal workers too!
So while I agree absolutely with part of Webb's statement, I can't in all candor agree with the second part of his statement. His stereotype is far too generalized and wide sweeping.
Oh, I have crossed swords with some very poor postal managers of the years, some real jerks in fact! But to imply that all of management is incompetent is simply untrue.