The operative word in the fast-food business is "fast" and a San Marcos architect has designed a new drive-through window arrangement that, he and the chain believe, will make McDonald's fast food-service even faster.
Architect James Hernandez of the architecture and commercial and industrial contracting firm Hernandez & Associates explained that the present two-stage operation will be speeded by the addition of a third window.
As it is now, in those McDonald's restaurants that have drive-through service, the incoming car stops by a menu board equipped with a two-way speaker, the order is given, then the car drives to the pick-up window, pays for and receives the order.
The improvement consists of replacing the single window with two, one for paying and the other for food pick-up. Hernandez' reasoning is that the division will smooth and speed the traffic flow by eliminating or minimizing halts while a special or unusually large order is put together.