I was an EDD (Employment Development Department) employee for 8 1/2 years and left the department in 1984 because of the same working conditions outlined in the article. Louis Zuniga may have had problems with his employees, but the conditions in Garden Grove are the norm in all EDD offices. They are all time bombs waiting to explode, McDonald's massacres waiting to happen.
In EDD, advancement depends on one thing: production standards. This is being done at enormous cost to the health and welfare of all employees and is endangering their very lives and the lives of the public as well. The system is killing people and will kill more if it's not changed.