On behalf of the visitors to the Los Angeles County Jail, I wish to call attention to the outrageous lack of accommodations, poor visiting procedures, unreasonable delays, and inadequate personnel who habitually treat a polite, cooperative group of visitors with rudeness and contempt. In fact, the attendants act like the visitors (parents and grandparents, wives and small children) are criminals deserving punishment instead of caring people who want to bring a few moments of happiness to the lonely men they love.
Recently I arrived at the Hall of Justice at 4:45 p.m. to obtain a visitor's pass. I was assigned a number for admittance, then joined several hundred people standing outside the building. Posted visiting hours were 5:30 p.m. to 9 p.m. but the first numbers were not called until 6:20 p.m. A guard opened the door and ordered the crowd to make an aisle for passage, but there was no room to move aside. He threatened to send everyone home unless the aisle was opened, and finally started calling three numbers at a time, personally escorting each person inside where they stood in line to have their passes checked. I noticed that his vocal chords functioned quite well when he was bullying the visitors, but when he called numbers his voice could scarcely be heard. When people pushed closer in a desperate effort to hear, he snarled at them to move back.