In reference to the March 22 article I felt I had to write and congratulate Paul Markson. He wrote of the "bucket shops" in Los Angeles, and the article hits the nail on the head. He describes the discount market accurately. Our company is, I guess, accurately described as a bucket shop.
While I agree that the whole marketplace for discount air fares is a gray area within the scope of airline regulations, the prices offered by these discount shops are for the most part on scheduled airlines, with confirmed seating.
As in any business, there are the fast-buck artists who slip in and out, so it behooves the passenger to ask the right questions. If it's an airline-appointed travel company, they're on the right road.