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Rtd Complaints Decrease

December 15, 1987

The Rapid Transit District received 17.6% fewer complaints during the first 10 months this year than during the same period in 1986. The most common complaint is that scheduled buses failed to appear. The statistics through October:

1986 1987 TOTAL COMPLAINTS 14,071 11,591 NO-SHOWS 4,631 2,423 UNSAFE OPERATION 2,559 2,325 BUS PASSES BY WAITING PASSENGERS 2,201 1,966 DISCOURTESY 1,823 1,579

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