Peter S. Greenberg's article entitled, "For Some Airlines the Picture Remains Cloudy," March 11, does a great disservice to the travel-agency community. You make it appear that all travel agencies are interested only in the short-term profits that can be generated from a current sale. Travel agencies that do not offer the lowest air fare possible cannot stay in business long. There are too many of us in this industry who want that client to keep coming back to us.
The author is also wrong when he states that "the public has no reason not to fly Eastern" when he relates it to price considerations. Yes, if the passenger charges the ticket to a credit card and the anticipated use will occur within 60 days of the charge, the passenger probably will not suffer a loss on the Eastern ticket in the event of a bankruptcy.
But what if Eastern goes bankrupt the day the individual is supposed to travel? That individual may not be able to get transportation to his destination if the flights are all sold out. That could mean missing a meeting, a real estate closing or maybe even a cruise ship. All of these could be very costly.