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More Americans Turning to Their Credit Cards to Purchase Groceries : Retailing: Consumer groups decry the trend, saying it drives up shoppers' food costs. Card issuers say the practice offers convenience.

August 09, 1992|GEORGE WHITE | TIMES STAFF WRITER

With the nation's unemployment level at 7.7% and the economy sputtering, there is growing concern that more Americans are turning to their credit cards to pay for essentials, including the weekly groceries.

Consumer advocates are alarmed at an explosion of credit card charges at supermarkets. The number of grocery stores accepting Visa and Mastercard jumped more than sixfold to 5,000 in the past year and total purchases are increasing at more than 50% a year.

"I think it's totally inappropriate to use credit cards for food purchases," said Ken McEldowney, director of Consumer Action in San Francisco. "When the financially strapped start to use credit cards for essentials, it's a sign that they are about to go further into debt."

Frances Smith, vice president of the Consumer Credit Education Foundation, an organization founded by a consumer finance trade group, agreed. She said many consumers end up paying more for food when they use charge cards.

"It's never a good idea to use credit to purchase essentials," she said.

But grocers and credit card issuers say allowing purchases to be charged at supermarkets offers consumers convenience, just like the time-saving service provided at other types of stores. They also say there is little evidence that card use at supermarkets has contributed significantly to a recent rise in credit card debt.

"It's time-saving and convenient to pay with a Visa card," said Armen Khachadourian, vice president of supermarket-merchant relations at San Francisco-based Visa USA. "People use credit cards at delicatessens and flower shops all the time. I don't see the difference between ordering flowers with a card and using a card to buy at supermarkets."

There's no doubt that plastic is becoming more popular with food shoppers.

Visa USA, the nation's largest credit card company, said that card purchases at supermarkets totaled $981 million in the 12-month period ended April 1, well above the $600 million for the previous 12 months. Consumers used Mastercard to ring up $550 million in sales during the first six months of 1992, against only $190 million during the same period last year.

The trend is reflected in the food retailing industry. Only 800 supermarkets accepted credit cards issued by Mastercard and Visa for checkout purchases before April, 1991.

Today, more than 5,000 supermarkets accept the cards. Also, the number of grocery stores accepting Discover, the credit card issued by Sears, Roebuck & Co., has increased about 75% in the last year.

Hughes Markets is among the grocery chains accepting credit cards. The Los Angeles-based company began installing the equipment that processes card purchases in January and now has machines in all 52 of its stores in Southern California.

"We're moving more toward a cashless society, and a customer feels safer if he or she doesn't have to use cash," said Jack Ackroyd, director of advertising at Hughes.

However, consumer advocate Smith sees a difference. "People using the card for food purchases could end up paying more for those goods in interest if they don't immediately pay the entire bill," she said. "I'm concerned because only 30% of credit card users pay off their balance each month."

Card issuers and grocers say consumers must ultimately make the choice of how and when to use credit--not consumer watchdogs.

Some, like Los Angeles resident Janice Cole, frequently use a credit card to purchase groceries because of the convenience. She says she pays her credit card bill in full each month.

"The monthly (credit card) bills that I get are a way of tracking my spending," she said as she charged about $60 worth of groceries at a Ralphs market. "It's also a quicker way of paying, compared to writing a check."

Others are more cautious with credit cards. Jim Henry of Fontana said he avoids pulling his card out when buying the family groceries.

"Cards are fine for people who can afford it, but some people get carried away and create unnecessary debt," Henry said. "I've always believed that if you don't have it in your pocket, don't spend it. I think more people are using credit cards at supermarkets because of the economy. More people are strained financially."

Some executives at card-issuing companies say they have received reports that people in a financial pinch may be resorting to credit.

"Some supermarkets have told us that they would rather see customers charge items than suffer hunger," said Jodey Hancock, president for new merchant markets at Mastercard's headquarters in New York. "However, grocery stores have offered credit throughout American history. The practice was quite common earlier this century. Currently, the banks are offering credit through supermarkets--and that's a minor difference."

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