Saying that tax season has been as punishing on librarians as taxpayers, Ventura County officials said Monday that county libraries will discontinue their 10-year service of distributing state and federal tax forms after Oct. 31.
"It's a real headache," said Alan Langville, manager of community libraries. The county manages all libraries except those in Thousand Oaks, Oxnard and Santa Paula.
The system's 15 libraries gave out about 600,000 tax forms during the last tax season, Langville said. He said the service, for which the libraries aren't compensated, cost at least $100,000 in staff time and untold aggravation.
Librarians have had to field dozens of telephone calls, clear jammed copiers, sort forms and keep distribution centers stocked, and constantly remind customers that they can't give tax advice.