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Fan of E-Ticketing

November 03, 1996

I respectfully correct Christopher Reynolds' assertion that travel agents show "widespread reluctance" to use electronic airline reservations as opposed to issuing paper tickets, viewing it as a "threat to their role as intermediaries between airlines and consumers" ("Spend Money, Get Nothing," Oct. 20). Perhaps too much time spent sitting at 35,000 feet, cramped, dehydrated and hungry has taken a toll on him.

What travel agency prefers printing a prehistoric paper ticket, at an average cost of $32, in order to earn an average commission of $15 or less? E-ticketing saves everyone time and money.

Our clients hardly view us as airline "intermediaries." We offer much more.

VICKIE BAEHNER

Uniglobe Exceptional Travel

Redondo Beach

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