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Bank by Mail Blues

CALIFORNIA | FINANCIAL SERVICES | HEARD ON THE BEAT

January 15, 1997|DON LEE | TIMES STAFF WRITER

Call it the post office snafu.

Last month deposits sent by Wells Fargo customers to a post office box in San Francisco sat for about two weeks--unopened and undeposited--resulting in bounced checks for some account holders.

Wells Fargo won't say how many customers were affected, only that there were eight trays of mailed deposits that were lying around the post office. Such mail deposits are supposed to be picked up daily by the bank's courier and promptly credited.

But Wells spokeswoman Kathy Shilkret says postal workers took the mail out of the bank's post office box, so the courier had nothing to pick up. "The post office said the rent hadn't been paid," Shilkret said. Accounts that were affected have been fixed, she said.

*

Times staff writer Don Lee can be reached at don.lee@latimes.com

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