[To our readers: Below is a list of vacation home rental agencies that appeared in the October 1997 issue of Consumer Reports Travel Letter, published by the nonprofit Consumer's Union organization. Please note that some telephone numbers or other information may have changed.]
All agencies in our list rent to the public. We also provide information on travel clubs that specialize in vacation rentals, and directory sources. Agencies that operate primarily through Web sites are only illustrative samples; new sites are cropping up almost daily. Listing does not imply endorsement by CRTL.
The following agencies arrange pre-paid rentals in the geographical areas listed. To arrange your rental, call (or have your travel agent call) a listed agency to ask what's available in the area you want to rent for the dates you need, make special service requests, and get brochures. Others may want to access rental-agency Web sites or contact them by e-mail, where available (noted in listings). The most popular weeks in many locations are rented up to a year in advance. Check cancellation policies before you rent.
Many listed brokers offer other travel services as well as rentals, air tickets, car rentals, housekeeping services, tours, etc. Many pay commissions to travel agencies.
Payment procedures vary. Some agencies require a flat service charge that may or may not be applicable to an actual rental. Some agencies require a deposit, with the balance due up to 45 days before arrival; others require you to pay the balance directly to the owner upon arrival, in traveler's checks or cash. Many rentals require a housecleaning fee in addition to the rental payment. Most agencies accept payment by personal or travel agency check. Those that accept charge cards are noted. Some agencies add 2% to 5% to the total cost if you use a charge card.
AA Oceanfront Condominium Rentals, 2439 S. Kihei Rd. #102-A, Kihei HI 96753; (800) 488-8004, (808) 879-7288, fax (808) 879-7500, www.makena.com, email@example.com. Hawaii (southern Maui). MC, V.
Abaco Vacation Res, 40 Stone Hill Rd., Westminster MA 01473; (800) 633-9197, (978) 874-5995, fax (978) 874-6308, www.abacovacations.com, firstname.lastname@example.org. Bahamas (Abaco), Caribbean. Disc, MC, V.
All Destinations, 19 Scodon Dr., Ridgefield CT 06877; (800) 228-1510, (203) 744-3100, fa x (203) 744-1320, www.alldestinations.com, email@example.com. California, Florida, Caribbean. AE, Disc, MC, V.
American Caribbean Real Estate, 9141 Overseas Hwy, Marathon FL 33050; (800) 940-7636, (305) 743-7636, fax (305) 743-3387, www.americancaribbean.com. Florida Keys.
American Property Exchange, 2800 Van Ness Ave., San Francisco CA 94109; (800) 747-7784, (415) 447-2000, fax (415) 440-1008, www.we-rent-sanfran.com, firstname.lastname@example.org. Hawaii (Maui), San Francisco. AE, DC, MC, V.
Anguilla Connection, Box 1369, South Hill, Anguilla, BWI; (800) 916-3338, (264) 497-4403, fax (264) 497-4402, www.luxuryvillas.com, email@example.com. Caribbean (Anguilla). AE, Disc, MC, V.
Anini Beach Vacation Rentals, Box 1220, Nanalei Bay HI 96714, (800) 448-6333, (808) 826-4000, fax (808) 826-9636, www.anini.com, firstname.lastname@example.org. Hawaii (Kauai).
Antigua Small Properties, Box 820, South Dennis MA 02660; (800) 219-0118, (508) 385-8174, fax (508) 385-4306, www.ultranet.com/-phelana/asp, email@example.com. Caribbean (Antigua, Barbuda).
At Home Abroad, 405 E. 56th St., Suite 6H, NYC 10022; (212) 421-9165, fax (212) 752-1591, firstname.lastname@example.org. Caribbean, England, southern Europe, Ireland, Mexico. $25 service charge applied to rental.
At Home in Cozumel, Playa del Carmen, Isla Mujeres & Akumal, 18356 Coral Sands Way, Boca Raton FL 33498; (800) 833-5971, (561) 488-8938, fax (561) 488-9385, wwte.com/cozumel.htm. Mexico.
At Home in France, Box 643, Ashland OR 97520; (541) 488-9467, fax (541) 488-9468, www.athomeinfrance.com, email@example.com. France.
At Home in Paris, 18 rue Mederic, 75017 Paris, France; 011-33-1-4212-4040, fax 011-33-1-4212-4048. Paris and environs. MC, V.
B&V Associates, 140 E. 56th St., Suite 4C, NYC 10022; (800) 755-8266, (212) 688-9489, fax (212) 688-3778, www.apartmenthotels.com, firstname.lastname@example.org. Brussels, Geneva, Lisbon, London, Paris. AE, MC, V.
Bahamas Home Rental Cooperative, 230 Lawrence Ave., Pittsburg PA 15238; (412) 828-1048, fax (412) 828-4120, wwte.com/homes4u.htm. Bahamas. $49 service charge (except for most Internet users).
Bali Hai Treasures, 31939 Lyndbrock Ct., Westlake Village CA 91361; (800) 688-2254, (818) 991-4222, fax (818) 991-5666, www.vacation2hawaii.com,email@example.com. Hawaii. AE, Disc, MC, V.
Barclay Intl Group, 150 E. 52nd St., NYC 10022; (800) 845-6636, (212) 832-3777, fax (212) 753-1139, www.barclayweb.com, firstname.lastname@example.org. Austria, Belgium, England, France, Germany, Greece, Israel, Italy, the Netherlands, Portugal, Spain. Catalog, $10 ($20 credit after booking). AE, Disc, MC, V.