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Lucent to Buy Mosaix

April 06, 1999|Reuters

Telecommunications equipment maker Lucent Technologies Inc. has agreed to buy Mosaix Inc., which provides customer service management software, for $145 million in stock. The acquisition will allow Murray Hill, N.J.-based Lucent to move into the fast-growing area of customer relationship management and to expand its lineup of products catering to companies using telephone customer service representatives.

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