NASHVILLE — When Pat Mitchell came to the Public Broadcasting Service as its president and chief executive in March, "dysfunctional" was used freely and often to describe the complicated, fractious relationship between the programming organization and its 346 member stations, as they struggled to compete in a rapidly changing media world.
No more. Mitchell, taking a cue from former boss Ted Turner's prohibition of the word "foreign" in his Cable News Network offices (he prefers "international"), has banned the word "dysfunctional." Use of it around PBS merits a $1 fine, with the proceeds to be used to buy Mitchell, former president of CNN Productions, a digital TV set for the office.
"I think language reflects the way you think," says Mitchell.
Much of the language is changing around PBS, which is holding its first annual meeting under Mitchell's leadership through Tuesday. A new slogan, "Stay Curious. PBS," was unveiled Sunday to replace the 5-year-old "If PBS Doesn't Do It, Who Will?" With cable network competition nibbling away at PBS staple genres such as nature, performing arts and drama, Mitchell says that PBS shouldn't be asking a question for which it doesn't have "a very good answer." Instead, the new PBS slogan is meant to invite in audiences, and "get rid of the slight sense that we're a little too elitist and aloof."
More than just changing the language, however, PBS, which is being led for the first time in its history by an executive with a programming background, is taking some of its boldest steps in recent years. Among the changes is the seven-market test of a new program schedule that will see some signature PBS programs move from time slots they have held, literally, for decades.
And a new executive structure, announced Saturday, will put more programming executives in the field--new programming vice presidents will be based in Miami, Los Angeles and somewhere in the Midwest--to help identify new voices and genres that should be on PBS' air. Gustavo Sagastume, a Miami public station general manager, was named to the Miami post, and Jacoba Atlas, a longtime colleague of Mitchell's, who is currently a vice president and supervising producer of CNN Productions, will take the Los Angeles job. The Midwest post hasn't been filled.
Some of the moves are unsettling to the station executives who have a strong say in how PBS is run, because unlike the big commercial networks that can dictate programming and strategy to their local affiliates, PBS is a member organization, and local stations prize their autonomy in serving their local communities. Nonetheless, according to several general managers attending the meeting, stations, although fearful of how the changes will affect them, are mostly agreed on the need to pull together.
"Once people see that this isn't death, just another way of doing things, it will be good for us," said Al Jerome, president of Los Angeles public station KCET. "The artistry, of course, is to not throw the baby out with the bathwater." Still, he says, PBS and its member stations "can't be risk-averse in this environment."
Mitchell and her deputies refer repeatedly to PBS' local presence in its communities as one of its greatest strengths, something that cable can't match. She hopes it will play out on the programming side, noting that the new regional programming executives could help stations develop documentary forms with regional components, a way, she says "for us to look a little more diverse, which is part of our mission." And PBS already has funding to develop a hybrid children's show, with local hosts introducing a nationally produced program along the lines of the "Romper Room" shows of decades ago, says John Wilson, senior vice president of programming.
An ambitious pre-presidential election special is also in the works that will include not only input from communities around the country, but also will unite the resources of "The NewsHour With Jim Lehrer" and documentary producer "Frontline" as well as National Public Radio, the first time all three entities have worked together. It's one of what Mitchell and Wilson say they hope will be many more live or current shows on the schedule, a challenge, Wilson says, because "we're America's storyteller, but we also have to be of this day, and relevant."
Some changes will take time to be implemented--Mitchell is hoping to work more closely with NPR, for example--but other changes have been immediate. Many producers are thrilled with a new emphasis at PBS on scheduling quick reruns to take advantage of buzz around heavily promoted shows, a strategy employed effectively by cable networks, which air multiple runs every week of their big-event programming to catch viewers whenever they are available.