What separates man from the lower animals?
Concierge service, baby.
What separates man from the lower animals?
Concierge service, baby.
("Concierge" is from the French, which translated loosely means, "For a good time, call Babette.")
They have it in hotels. They have it in law firms. They have it in office buildings. They have it in high-end health clubs.
And now it's in my car.
I recently bought a car that came with a year of free "On Star." That's one of those global-positioning deals that directs you when you're lost, or you have an emergency--like you'd kill for a tall skim decaf latte with extra foam and a shot of vanilla.
To activate the service, I press a button on the console attached to my rear-view mirror. There are three buttons: The one on the left has a plain white dot; the one in the middle says "On Star"; the other one has a red cross. So to activate On Star, I pressed I, the one with the white dot! Sometimes I have the IQ of a ficus.
Nothing happened. Duh. (God knows what I was waiting for; someone to shout, "Whasssuppp"? It turns out the white button is the "off" button. Who knew?) So I pressed the "On Star" button. The next thing I heard was a voice saying, "What can I do for you, Mr. Kornheiser?"
This was an actual person calling me in my car!
You press, your fairy godmother answers.
"It's like somebody up in heaven watching out for Mr. Tony," my friend Nancy said.
The other day I was showing off my On Star to Nancy, and I pressed the magic button.
"What can I do for you, Mr. Kornheiser?"
The voice identified herself as Tamara. But in an instant her signal faded.
I pressed again.
"You've reached On Star. All available advisors are assisting other callers. Please remain on the line."
At least nobody said, "Your call is very important to us. In the meantime, please continue to enjoy selections from 'The Very Best of Yanni.' " But what if I'd been in an accident and my car was on fire? By the time they got to me, I'd be . . .
"Toast," Nancy offered.
Fortunately, Debbie came to my rescue.
"Can you pinpoint where I am?" I asked. (And don't be a wise guy and say, "In your car.")
"I'm showing you in Washington, D.C." Debbie said. "Let me zoom in . . . I see you on . . . 15th Street Northwest?"
Wow. Right on the money. I should have asked, "Where do you see me in five years?"
"Can you see that there's a woman in the car with me?" I asked Debbie.
"No, but I'll bet she's quite good-looking."