"Bureaucratic Bungling Hurts Victims of Crime," by Andrew M. Gloger and Lawrence J. McQuillan (Commentary, Feb. 13), painted a very unfair and inaccurate picture of the state's Victim Compensation Program, which in the last few years has streamlined its application from a 12-page booklet to a one-page, double-sided form attached to the program's brochure; reduced a backlog of 35,000 claims; and dramatically sped up payments to crime victims. As a result of including the voices of crime victims and their advocates within what was an overly bureaucratic system, more crime victims than ever before are receiving needed services. Despite the authors' assertion, crime victims have and always will be paid.
