The article "You'll Pay the Price if You're Still Living in the Paper-Ticket Age" (June 8) leaves out two excellent reasons people prefer paper tickets.
When you are at the mercy of an airline in a foreign locale and the telecommunications line goes down or becomes very slow, the computer misbehaves, the gate agent is hostile or any one of a hundred unforeseen things occurs at a critical juncture, it helps to have a piece of printed cardboard to thrust at a ticket agent.
