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LETTERS

Some hotel points programs do work

August 08, 2004

I disagree with the premise that hotel loyalty programs don't work well ("It's Tough to Be True to a Hotel Chain, Even if There's a Reward," Travel Insider, July 18). Some point programs do work well and allow you to build up value over time. I just enjoyed two free nights at the Hilton near the Champs-Elysees in Paris.

Not all hotel programs are created equal. Like everything else, it's buyer beware.

Jesse Slome

Westlake Village

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