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LETTERS

Cruise lines should cut commissions

September 26, 2004

Regarding "2 Cruise Lines Try to Simplify Rates by Halting Rebate Ads" [Travel Insider, Sept. 12]: The solution to this widespread problem is simple: Reduce agents' commissions, which run from 10% to 16%, to 7%. Then there wouldn't be enough profit for agents to split the commission with customers.

My experience has been that most travel agents are just order-takers, knowing little about the product they are selling. They don't earn the huge commissions most cruise lines pay.

Gordon Froede

Cheviot Hills

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