"I saw him and the police going around and around and around, back and forth like a merry-go-round," said resident Tarae Smith, 41, who went to elementary school with Hayes.
"He'd stop and when it looked like the police were going to get out, he'd take off. He was playing a little cat-and-mouse game with them," added Terry Moore, 48, Smith's sister.
As the chase continued, some residents screamed at the officers not to shoot him.
Deputies eventually threw down a spike strip, hoping that he would run over it and puncture his tires. But the chase came to an abrupt halt before Hayes reached the strip.
Deputies used their patrol cars to block Hayes not far from where the chase began.
With nowhere else to go, Hayes swerved onto Moore's lawn and headed for her home, authorities said. Moore said she was horrified to see the headlights looming in her front window.
"It really spooked me, because when he came up in the grass I thought he was going to come up all the way into the house," Moore said.
At that point, Hayes stopped and backed into the street, toward three officers, authorities said. The officers begin firing, hitting the vehicle repeatedly. In the videotape, a deputy can be heard shouting: "Watch your crossfire! Watch your crossfire!"
Moore, who had run into her home when she saw officers draw their weapons, huddled on the floor of a back room with her daughter, sister and niece. Moore's sister, Smith, said she was scared that Hayes would try to seek refuge in their home.
"I was terrified. We were on top of one another and I was praying and hoping he wouldn't come in here," Smith said.
About 100 yards down the street, resident Pedro Mendez said he had stepped to his bedroom window when he heard the sirens, then saw the gunfire begin.
Two bullets smashed into the window over his head, through his bedroom, a closet door and a back wall before burying themselves in a kitchen cupboard
"The bullets almost grazed my head," Mendez said, adding that glass from the window landed on his scalp. "They passed like one inch above my head."
Mendez yelled to his wife and her 14-year-old daughter to take cover.
Authorities said that the deputies fired at least 120 rounds, and videotape shows them pumping rounds at Hayes' vehicle in two sustained volleys. During the second volley, Hayes' vehicle rolls slowly into a police cruiser as bullets shatter the upper windshield.
