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Do the phone polls count refuseniks?

October 08, 2005

Re "Tracking Public Opinion Is a Delicate Blend of Science, Art," Oct. 4

Surely an important factor in analyzing poll results is the category of people who decline to reply to survey questions.

Personally, I have no idea how many times I may have been dialed by poll-taking phone banks, because I hang up on callers who aren't known to me. Or, I just let voicemail take over.

The article makes no mention of telephone refuseniks. Do the polling organizations keep statistics on that?

MARJORY ZIMMERMAN

Santa Monica

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