Communications among emergency personnel broke down almost immediately after the flood, just as on 9/11. Local officials complained about a lack of coordination and a shortage of information from their federal counterparts -- exactly the sort of problems the Department of Homeland Security was expected to remedy. Law and order disintegrated as looters paraded the streets, and stranded residents passed grueling days without aid -- or even any word from anyone in authority on where to obtain it. Perhaps most fundamentally, the flood, just like the 9/11 attacks, revealed a failure of imagination -- an inability to plan for catastrophe on the magnitude in which it arrived.
