I appreciate Joe Christiano's article expressing his devotion to In-N-Out Burger, the company my grandparents, Harry and Esther Snyder, started in 1948 ("Wherefore the Double-Double?" Feb. 12). And I'm pleased that he enjoys the food, atmosphere and the way customers and employees are treated. While I will let the justice system deal with the lies, inaccuracies and total fabrications about me and my relationship with my grandma in Richard Boyd's lawsuit, I must address Christiano's mistaken concerns about my plans involving a "takeover of the company" that would "quickly expand the reach of In-N-Out beyond its 202 locations."
I have had only minimal involvement in the business decisions of In-N-Out and have never favored a more rapid expansion of locations than what the company has planned. In-N-Out has an excellent executive team that ably carries on the values instilled by my grandparents. My grandma, who still serves as president, is an inspiration to me and countless others who only have affection for In-N-Out. I know that our loyal customers and employees join me in hoping she will continue to be part of its success for as long as she desires.
Thank you for a fabulous piece on In-N-Out. While I am not a meat eater for the most part, there are times when nothing else will do. When I get a jones for a burger, I will gladly wait in line for my single with lettuce, cheese, mustard and ketchup. The fact that In-N-Out's menu doesn't change is one of the draws, especially in a town that hates anything with age on it.