Tragic Catch-911 for dying woman
In the 40 minutes before a woman's death last month at Martin Luther King Jr.-Harbor Hospital, two separate callers pleaded with 911 dispatchers to send help because the hospital staff was ignoring her as she writhed on the floor, according to audio recordings of the calls.
"My wife is dying and the nurses don't want to help her out," Jose Prado, the woman's boyfriend, told the 911 dispatcher through an interpreter.
He was calling from a pay phone outside the hospital, his tone increasingly desperate as he described how his 43-year-old girlfriend was spitting up blood.
The Los Angeles County Sheriff's Department dispatcher struggled to make sense of his predicament, then urged him to contact a doctor or nurse.
"Paramedics are not going to pick him up, or pick his wife up, from a hospital, because she's already at one," the dispatcher said.
Eight minutes later, an unidentified woman, apparently another patient, dialed 911 and reached a different dispatcher. After a short debate about whether the call was an emergency, the dispatcher scolded her and insisted that it was not. The 2 1/2 -minute call ended on a hostile note.
"May God strike you too for acting the way you just acted," the frustrated caller told the dispatcher, just before 2 a.m. on May 9.
"No. Negative ma'am, you're the one," the dispatcher responded before disconnecting.
The patient, Edith Isabel Rodriguez, was pronounced dead at 2:17 a.m., the victim of "inexcusable" indifference by staff at King-Harbor, county health officials later acknowledged.
Rodriguez lay untreated on the ER lobby floor for 45 minutes before dying. A video camera captured the episode, showing that staffers and patients stood by as a janitor cleaned the floor around her. She was buried in Tehachapi on Tuesday.
The county coroner ruled that Rodriguez died of a perforated bowel, with the injury probably occurring in her last 24 hours of life. Experts have said that the condition might have been treatable if caught earlier.
The incident is the latest high-profile lapse at King-Harbor, formerly known as King/Drew, which has been dogged by troubles almost since its inception. The Willowbrook hospital's fate is uncertain as it prepares for a final review by federal officials to determine whether it should retain crucial funding.
- Police won't be charged in death at hospital - Prosecutors say L.A. County officers did more than the King-Harbor staff to help woman get medical care. Jul 17, 2007
- Hospitals in L.A. County could absorb some patients if King-Harbor closes Jun 26, 2007
- King-Harbor Hospital fails a series of tests Dec 04, 2008
