Which company has committed the greater evil? Yahoo Inc. helped send a reporter to prison by revealing his identity to the Chinese government. Cisco Systems Inc. helps send thousands of Chinese dissidents to prison by selling sophisticated Internet surveillance technology to China.
If bad press is to be the judge, the "stool pigeon" Yahoo is clearly the bigger villain. In 2004, after the Chinese government ordered the country's media not to report on the 15th anniversary of the Tiananmen Square protests, journalist Shi Tao used his Yahoo e-mail account to forward a government memo to a pro-democracy group. When China's Internet police -- a force of 30,000 -- uncovered this, it pressured Yahoo to reveal Shi's identity. Yahoo caved quicker than you can say Vichy France, and Shi is doing 10 years in a Chinese slammer for one click of his subversive mouse.
For ratting out Shi, Yahoo Chief Executive Jerry Yang has been dragged before Congress, called a "moral pygmy" and forced to issue an apology. In contrast, Cisco and Chief Executive John Chambers have received little public scrutiny for providing China's cadres of Comrade Orwells with the Internet surveillance technology they need to cleanse the Net of impure democratic thoughts.
Cisco is hardly alone in helping China keep the jackboot to the neck of its people. Skype, an EBay Inc. subsidiary, helps the Chinese government monitor and censor text messaging. Microsoft Corp. likewise is a willing conscript in China's Internet policing army, as Bill Gates' minions regularly cleanse the Chinese blogosphere. Google Inc.'s brainiacs, meanwhile, have built a special Chinese version of their powerful search engine to filter out things as diverse as the BBC, freeing Tibet and that four-letter word in China -- democracy.
Business executives have justified their actions with a "when in China, do as the Chinese do" defense. To do business in China, these executives insist, they must comply with local laws. But China's local laws often force executives to make moral and ethical choices that would be intolerable in the West.
The broader problem is that American business executives have little training in how to deal with ethics in a corrupt and totalitarian global business environment -- blame U.S. business schools for that. As a result, moral horizons tend to be short, and executives who find themselves in the heat of a battle don't know where to draw the line, which is what happened to Yahoo.