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For the Record

August 02, 2008

E-mail: An article in Thursday's Section A about a backlash to e-mail said that the research firm Basex calculates that unnecessary e-mail and instant messages take up 28% of the average knowledge worker's day, and that this did not include "recovery time." The worker's recovery time -- the time it takes to resume work at the point it was interrupted -- is actually included in the 28%. In addition, the article stated that Basex's calculations will be reported in a study to be published in October. The study was published in 2005.

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