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Prying bosses get the message

A ruling curbs their ability to obtain employee e-mail and text communications.

COURTS

June 19, 2008|Maura Dolan, Times Staff Writer

SAN FRANCISCO — A federal appeals court Wednesday sharply limited the ability of employers to obtain e-mails and text messages sent by employees on company-financed accounts.

The text message portion of the ruling, issued by the U.S. 9th Circuit Court of Appeals, will affect all employers who contract with an outside provider for messaging, as most do. Access to e-mail would be barred if the employer contracts out its e-mail service rather than maintaining an internal server to handle it.

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A majority of companies keep employee e-mail on their servers, analysts said. Microsoft Corp.'s Outlook program, which has a 65% share of the corporate e-mail market, can be used either on a company's internal systems or on systems managed by vendors. Currently, about 28% of Outlook users have their e-mail handled by an outside vendor, according to research firm Radicati Group.

The ruling also gives all government workers 4th Amendment protection against searches of text and e-mail communications by their bosses, lawyers said.

"This ruling is a tremendous victory for your online privacy, helping ensure that the 4th Amendment applies to your communications online just as strongly as it does to your letters and packages," the Electronic Frontier Foundation, a nonprofit group that advocates civil liberties in the digital world, said in an online posting.

The unanimous ruling by a three-judge panel was the first federal appellate decision to provide 4th Amendment protection to electronic messages, which lawyers said would require police to obtain a warrant before they could access someone's e-mail or text messages.

The ruling stemmed from a lawsuit by Ontario Police Sgt. Jeff Quon and three others against the city's service provider and the city and Police Department for violating the 4th Amendment prohibition against unreasonable search and seizure.

In August 2002, Quon and another officer exceeded a department limit of 25,000 characters per month for texting. The police chief ordered a subordinate to obtain transcripts of the officers' text messages to determine whether the pagers were being used purely for work purposes.

The provider, Arch Wireless, sent the department transcripts of the messages. The city determined that many of Quon's messages were personal, and several were sexually explicit.

The court found that Arch Wireless violated the federal Stored Communications Act, which prohibits providers from divulging the contents of any communication that is maintained on the service without a warrant.

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