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Objects in store are smaller than they appear

November 09, 2008|Jerry Hirsch, Hirsch is a Times staff writer.

Asked whether the new packaging is deceptive, Mastrojohn said only that the lower weight is clearly listed on the package.

Unilever also changed the shape of its Breyers ice cream containers, reducing the contents to 1.5 quarts from 1.75 quarts. Competitor Dreyer's Grand Ice Cream did the same, shortening its carton.


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Reducing the size of the Dreyer's and Edy's Grand Ice Cream cartons was not an easy decision, spokeswoman Kim Goeller-Johnson said.

"We understand that consumers don't like to pay the same price for a smaller container," she said.

But the division of food giant Nestle had seen large increases in the cost of milk, cocoa, sweeteners and energy during a period when the average price of ice cream had "not really changed much," she said.

"We looked at raising prices to cover these costs, but at some point it just doesn't make sense to raise prices too high. . . . The ongoing feedback from our customers is that they aren't ready to pay $7 or more for a carton of ice cream," Goeller-Johnson said.

In June, Kellogg Co. reduced the weight of many popular cereals -- including Cocoa Krispies, Corn Pops, Apple Jacks, Froot Loops and Honey Smacks -- an average of 2.4 ounces per box to offset rising grain and energy expenses.

The reduction wouldn't be obvious to shoppers walking down the cereal row. From the front, the size of the box remains the same; only the depth was reduced, Kellogg told The Times.

Dial shaved its soap bars to 4 ounces from 4.5 ounces but kept the size and look of its packaging the same, spokeswoman Natalie Violi said.

Dial didn't want to increase the price of its soap but needed to do something to maintain its profits because of the skyrocketing cost of tallow. Made from beef and chicken fat, tallow is one of the primary raw materials of bar soap. Its price has doubled over the last 18 months, in part because of increased demand for it as a component of biodiesel fuel, Violi said.

Consumers are confronting similar packaging changes in the toilet paper aisle.

In its promotional materials, the Quilted Northern brand likes to talk about its history of innovation. In the 1920s, it was among the first bath-tissue brands to be sterilized. Quilted Northern went "splinter-free" a decade later and upgraded to two layers in the 1960s.

This year's innovation was to shave half an inch off the width of its Ultra Plush product. Quilted Northern owner Georgia-Pacific said the savings allowed it to make the tissue three-ply instead of two, but it means consumers are getting fewer square inches of paper.

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