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Objects in store are smaller than they appear

November 09, 2008|Jerry Hirsch, Hirsch is a Times staff writer.

Shoppers on the candy aisle will find that the formerly 8-ounce Hershey's chocolate bar is now 6.8 ounces, a 15% reduction.

Luby, the pricing consultant, said the move allowed Hershey's to keep the price from rising above 99 cents. The company worries that crossing the $1 threshold could hurt sales, he said.


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Many of these changes were made when food commodity and oil prices were surging to record highs. It's not clear what the companies will do now that the cost pressures have eased. Oil has fallen from more than $145 a barrel in July to about $61 now. Wheat futures are down from $12.82 a bushel in March to $5.21 now.

They're not likely to go back to the larger sizes because of the expense involved in changing packaging. And they are not interested in setting off a price war with competitors, Luby said.

"If the focus is on profit, food companies would be better off accepting flat volume or even a slight loss in market share in their more stable, mature products in order to make money," Luby said.

The big question is whether consumers who notice they are getting less for their money will stop buying the product. Any backlash is likely to be small, Luby said.

"Many people notice the change but they don't protest and stop buying their favorite brand of cereal," he said. "These brands are strong enough to overcome any backlash."

Stone, the shopper from Long Beach, agreed.

"If it is an old favorite, maybe from a highly reliable source, you will probably continue to buy it, especially if the price has not changed," he said. "In the case of bathroom tissue, one has to have a decent-quality product or else your hand goes right through it, and no one really wants that."

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jerry.hirsch@latimes.com

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