Los Angeles-based Crystal Cruises is throwing a lifeline to the gadget-challenged: an onboard tech concierge to help guests with all types of personal electronics.
The concierges will provide free consultations to passengers who visit the ships' computer centers beginning this month aboard Crystal Symphony and in May aboard Crystal Serenity.
Niche concierges have long been big in the hotel world. The Ritz-Carlton began offering tech concierges in the 1990s in Asia. Ritz properties now have many other types of specialty concierges, including ones for romance, shopping and medical issues.
Four Seasons' concierges include a surf concierge at the Four Seasons Resort Aviara north of San Diego, a ski concierge at the Four Seasons Resort Jackson Hole in Wyoming and a night life concierge at the Four Seasons Hotel Miami.