Netflix began as a DVD-by-mail service but now its focus is its online streaming… (Robert Sullivan, AFP / Getty…)
Netflix has attracted more than 20 million subscribers, more than 20,000 movies and television shows for its online service, and more than its share of headaches in Hollywood.
There's one thing it has yet to attract: competition. Netflix is the only company that streams a large selection of movies and TV shows online for a monthly fee.
That will probably change. Retail giants such as Wal-Mart Stores Inc., Amazon.com Inc., and Best Buy Co., Internet television provider Hulu, and satellite broadcaster Dish Network Corp. are weighing plans to launch online subscription video services or expand nascent ones to take on Netflix, people with knowledge of the matter said.
Such moves would win cheers in Hollywood, where many are worried that Netflix is amassing too much clout. Some also believe that Netflix's fast-growing customer base is buying fewer DVDs and watching less television, contributing to the financial struggles of studios.
"This is a battleground that's just starting to brew," said Dave Sanderson, head of the global media practice for Bain & Co. "Over the next two or three years you're going to see a proliferation of options, and then a handful of winners emerge."
But it had better happen soon. Observers believe that once Netflix surpasses 30 million subscribers — a goal that analysts say the company could achieve as soon as 2012 — it may become difficult to unseat the Los Gatos company.
International expansion will further broaden its reach. Netflix is already available in Canada, and people briefed on the company's plans say it is gearing up to launch in Latin America and Britain. A Netflix spokesman declined to discuss the matter.
So far, none of the company's potential competitors has started writing the nine-figure checks necessary to secure a library of movies and TV shows to rival Netflix's.
The studios hope a bidding war for streaming rights to content will help offset declining DVD sales.
"A lot of companies seem to be looking at Netflix and thinking the grass is potentially greener over there," said John Calkins, head of digital distribution for Sony Pictures. "We welcome that, as more customers wanting to buy our product is a positive."
Blockbuster Inc.'s new owner, Dish Network, intends to use the struggling home video company's brand name and technology to launch an Internet video service, people with knowledge of the plan said. A Dish spokesman declined to comment.
Wal-Mart and Best Buy, the No. 1 and No. 2 DVD sellers in the U.S., have acquired digital video businesses to help make up for plummeting revenue from discs. Wal-Mart's Vudu and Best Buy's CinemaNow are considering shifting from a pay-per-view system to one offering a Netflix-like subscription service, people familiar with the matter said.
A spokeswoman for Vudu said, "At this time, we are focused on a pay-per-content, transactional model." A Best Buy spokesman declined to comment.
Amazon.com in February launched a Netflix-like service called Prime Instant Videos with about 2,300 movies and TV shows online. That's miniscule compared with Netflix. But a spokeswoman acknowledged that Amazon is prepared to spend more to beef up its library.
Hulu, the popular free TV website, has also talked to the studios about increasing the number of movies on its subscription service Hulu Plus, people briefed on the matter said. A spokeswoman declined to comment.
Some cable companies are gunning for Netflix as well, although their online services are tied to pricey TV subscriptions. HBO has a Web version of its cable network called HBO Go. Similarly, iN Demand, a video-on-demand venture whose co-owners include Comcast Corp., Time Warner Cable and Cox Communications Inc., is said to be looking to expand its tiny Web movie offering Vutopia, which has only about 200 titles. A spokeswoman said Vutopia will "ramp up slowly."
Google Inc.'s YouTube and Apple Inc.'s iTunes Store could also pose a serious threat to Netflix if they moved into subscriptions, but neither company has signaled an intention to do so.
Netflix has a number of advantages that make it difficult to challenge, such as sophisticated software to recommend what users might like to watch and a brand name that's becoming as familiar as Starbucks.
But retailers and cable companies have their own marketing strengths and reach huge audiences, including many who don't live in affluent urban communities where the lack of a Netflix subscription can elicit gasps of surprise.
In addition, Netflix's online library has a limited number of recently released movies, as many of those rights are locked up by HBO and other pay cable networks.