Wouldn’t it be nice to know how an airline may treat you in advance? TripAdvisor thinks so. On Wednesday, the travel website, best known for its user reviews of hotels, added user reviews to its flight search engine, TripAdvisor Flights.
Jami Counter, senior director of TripAdvisor Flights, said the website has so far collected more than 3,500 airline ratings from travelers, "and we expect it to grow quickly.” Airlines are rated from 1 to 5 "stars" and also by the percentage of travelers who recommend them.
During a flight search, visitors to TripAdvisor can click on a carrier's name to view its ratings. If they sign in as TripAdvisor members, they can also add ratings of their own, on a scale of 1 to 5, in eight categories: baggage handling, check-in experience, in-flight amenities, in-flight service, punctuality, reasonableness of fees, seat comfort and value.
In another addition, Trip Advisor's "Fees Estimator," which previously calculated baggage fees when you booked a flight, now shows them on an initial flight search. It displays the fee to check one bag -- or more bags, if you adjust it. And if you indicate that you have elite status on an airline, which often entitiles you to fly free with two bags, the tool will omit the fee.