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Amazon takes the low road

It's depressing to see Amazon slogging around in the fetid swamp of corporate cynicism, promoting a self-interested ballot measure to overturn the California law on sales tax.

July 17, 2011|Michael Hiltzik
  • Amazon.com Chairman Jeff Bezos told Consumer Reports that Amazon had been insisting for 10 years that the national sales tax system be simplified. Above, Bezos in 2009.
Amazon.com Chairman Jeff Bezos told Consumer Reports that Amazon had been… (Bloomberg News, Andrew…)

Greed, we are told by the moral philosophers, brings out the worst in human beings. As Amazon.com is about to prove, the same rule applies to big corporations.

Last week, the giant online retailer announced that it was backing a ballot referendum to overturn a new state law mandating that it collect the sales tax due on purchases by its California customers.

That law, which was signed by Gov. Jerry Brown at the end of June, was designed to eliminate the price advantage enjoyed by Amazon, and many other online retailers, over brick-and-mortar stores. The advantage arises because the latter charge customers sales tax at the register, and Amazon does not — making for a difference of 7.25% to 9.75% of the purchase price, depending on the city and county you're in.

That makes it seem as if you're saving a bundle by shopping at Amazon, even though you're not, really. You owe the tax even if the seller doesn't collect it, a fact that most Californians wink at, with Amazon winking right along with them. What's at stake, according to California tax authorities, is more than $1 billion a year in unpaid tax. If you need evidence that the only effective way to collect sales tax is to have the retailer do it at the time of sale, consider that in 2008, when the California tax return included a line allowing taxpayers to declare tax owed for online purchases, only $9 million was paid, less than 1% of what the state thinks was owed.

Amazon and other online retailers have avoided collecting sales tax in many states by relying on a 1992 Supreme Court decision that said a state can't impose its will on a retailer that doesn't have a formal presence within the state. California trumped the court by defining that presence to include Amazon's relationship with its "associates." These are website owners and bloggers who post an Amazon link on their sites and collect a piece of the action, typically 4%, if one of their visitors clicks on the link and makes a purchase. Under the new state law, Amazon's network of tens of thousands of California-based associates gives the company a presence in the state, ending the free ride on sales tax.

In response to the law, Amazon made two moves.

It cut loose all its California associates, putting many of them out of business.

Then it filed the referendum, claiming that the new law will put people out of work.

This is known as shedding crocodile tears over your own actions.

The new California law resembles measures passed in other states, notably New York and Illinois. There Amazon's strategy is to challenge the laws' constitutionality in court. (In Illinois, the lawsuit is being handled by the Performance Marketing Assn., which promotes itself as a trade group for associates of online retailers.) In New York, the company has kept its associates on board and is collecting sales tax while its lawsuit proceeds.

But those states don't make it as easy as California to circumvent the courts and the legislature by launching a ballot campaign. In court, Amazon would have to painstakingly muster credible legal arguments and present them to a judge who, more often than not, is no fool. In a California ballot campaign, one can try to mislead voters by deploying half-truths, outright lies and flagrant deceit. Lie to a judge, and you might end up with a stiff fine for contempt and maybe jail. Lie to the California electorate, and you might win an election. Amazon hasn't ruled out challenging the California law in court, and it might do so if the referendum fails. But is there any mystery why it preferred to start with a ballot measure?

I write these words more in sadness than anger. As a frequent Amazon purchaser and fan of its Kindle e-reader, I can attest that it's the only company with which I have had more positive customer service encounters than negative ones. So it's depressing to see Amazon slogging around in the fetid swamp of corporate cynicism arm in arm with such previous promoters of self-interested ballot measures as Pacific Gas & Electric, Mercury Insurance and the oil industry — all paragons of the public-be-damned school.

Although most of the recent ballot measures promoted by those other companies failed, Amazon plainly has made close study of their campaign methods. The deceit and misrepresentation and lying has already started. In claiming that its referendum was all about jobs, for example, it managed to gloss over the fact that the only people whose jobs were threatened were those it voluntarily cut off. The company also failed to mention the thousands of people whose jobs are threatened by the fake price advantage it enjoys, along with many other online merchants: the employees of its brick-and-mortar competitors, ranging from mom-and-pop bookstores to national department stores.

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