After reading Catharine Hamm's On the Spot column ["Savings Calling," May 1], I thought I needed to contribute my experience in London last March. We stayed in a Premier Inn (Olympia) near Earl's Court. It was supposed to be two singles, but they made a bed out of the "sofa" while my friend had a double bed. The room was large but had no useful furniture. I had to unscrew the desk lamp and perch it on my suitcase in order to read in bed. The bathroom was new but poorly designed, with the toilet right under the very small counter. We had to make sure the lid was down or we would lose something. There was a little electric pot for coffee. No other amenities.
The worst part was that they were understaffed with inexperienced young people. It was about $95 per person per night. Breakfast was about $12 more, so we didn't opt for that. Don't believe the information on its website. It wasn't horrible, but it was not the two star it was advertised as.
Playa del Rey
I am responding to Ed Schoch's comments [Letters, May 1] on Jane Engle's recent article on travel insurance ["Worries Aren't Covered," March 27]. In 2000, I took a safari through Kenya and Tanzania via Park East and the Auto Club, easily about $8,000. I bought my travel insurance through Travel Guard and got the gold level of coverage, which covers just about everything with very few exclusions. On the second week of my safari, my father, who had been ill in the United States, took a dramatic turn, and I was notified that he would be dying soon. I contacted Travel Guard and Park East. Not only were they cooperative during this horrible and difficult time, but I got back all of my money for the second week of the trip, and they covered the immediate expense of getting me from Nairobi to New York in record time with no additional expense to me. The cost of that policy was $214 — well worth it.