The third time isn't quite the charm. Apparently, Apple's legacy of early onset WiFi issues in its iPads continues in the new generation. Just weeks after the launch of the third generation, 9to5Mac reports that Apple appears to be investigating the reception issues in the new iPad after a growing number of complaints about spotty connections.
The site says it obtained a screenshot of an AppleCare memo, directing employees to collect and replace troubled third-generation iPads displaying symptoms such as "intermittent connectivity," "slow WiFi speeds" or not seeing the network.
The screen shot reads, "In the United States, contact centers and retail stores should capture iPad (3rd generation) Wi-Fi only devices if they exhibit any issue related to Wi-Fi."
This "capture" directive relates only to the WiFi models, according to 9to5Mac.
Users reported the WiFi in the new iPad was significantly weaker than iPad 2, their iPhones and MacBook laptops on AppleCare support discussion threads almost immediately.