Airlines are not the only businesses making piles of dough on extra fees.
The nation’s hotel industry is expected to collect $1.95 billion this year on charges for such things as Internet fees, telephone surcharges, business center fees and resort fees, according to a study by New York University professor Bjorn Hanson.
That revenue represents a 5% increase from last year when hotels amassed $1.85 billion, said Hanson, a hospitality expert who attributes the 2012 raise to improved hotel occupancy rates and higher charges for many of the same services.
Last year. many hotels introduced some new charges, including to have bell staff hold your bags either before you check in or after you check out.