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Tropical Storm Isaac prompts some airlines to waive change fees

August 24, 2012|By Mary Forgione | Los Angeles Times Daily Travel & Deal blogger
  • A satellite image from the National Oceanic and Atmospheric Administration shows the storm over the Lesser Antilles on Thursday and moving westward. Storm warnings and watches have been posted throughout the Caribbean.
A satellite image from the National Oceanic and Atmospheric Administration… (National Oceanic and Atmospheric…)

While everyone's wondering about the impact Tropical Storm Isaac may have on the Republican National Convention next week, some airlines are making preparations now for the foul weather by waiving change and cancellation fees for ticketed travelers to and from the Caribbean. 

The storm on Thursday hit Puerto Rico and the Virgin Islands, and the National Hurricane Center issued a hurricane warning for the south coast of the Dominican Republic and Haiti. So far, Florida destinations aren't affected by the airline action.

Passengers who have tickets to go to the area should check with their airline by phone or online for status updates, and keep an eye on weather reports too. Here are some sample airlines and their policies.

JetBlueis telling passengers who were slated to travel between Wednesday and Friday that they have until Monday to change or cancel their plans without charge. Destinations covered include Saint Lucia, St. Maarten, St. Croix, St. Thomas in the U.S. Virgin Islands, Puerto Rico and the Dominican Republic. To change tickets or request a refund, call (800) 538-2583.

United Airlinesalso is waiving charges for changes to passengers who were supposed to travel between Thursday and Sunday. Those who reschedule and begin their trip by Wednesday will have fees and fare differences waived; those who opt for later dates will receive the fee waiver but may have to pay the fare difference. Customers also may request a refund. Destinations include Puerto Rico, Dominican Republic, Haiti, Turks and Caicos Islands, the U.S. and British Virgin Islands. The airline's policy and procedures for changing or canceling flights is listed online.

American Airlines has issued destinations and procedures for tickets to or from 15 locations in the Caribbean, including Puerto Rico, Dominican Republic, U.S. and British Virgin Islands, Martinique and Guadalupe. Passengers who were planning to travel through Sunday may change their tickets to travel as late as Tuesday. Call (800) 433-7300 to make changes.

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