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United Airlines' website, reservation systems down; flights delayed

August 28, 2012|By Hugo Martin | This post has been updated. See the note below for details.

The reservation system and website for United Airlines failed Tuesday afternoon, delaying takeoffs and preventing some passengers from checking in at airport.

[Updated 3:30 p.m., Aug. 28: Shortly after 3 p.m., United issued a statement saying it was "in the process of resuming normal operations following a temporary network outage that affected its airports and website."]

The airline confirmed a problem with its system but did not offer details.

"A network outage is affecting our airport and functions," airline spokeswoman Mary Ryan said in a statement. "We are working to resolve the issue and minimize any impact to our operations."

The system problems, according to the airline tracking site, has blocked automated check-ins at airports and delayed some flights. United's website is also offline.

United is able to check in passengers manually at airports, according to Flightaware.


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