He said all he could determine from his TD Ameritrade online account was that the order was "pending." So Hansen placed a second order for 100 shares at $39. It turned out that both orders went through — and so far the value of his investment has lost $3,000. He has held on to the shares.
"I didn't want to be left out, so I ended up getting stuck," he said. "I kept hitting 'cancel, cancel,' but it wasn't able to cancel."
TD Ameritrade said in a statement that a "small percentage" of its clients reported difficulty trading Facebook stock Friday.
Randy Wilk, 52, a real estate property manager from Oakland, said he placed an order through a broker for 230 shares but that it took four hours to discover the trade was executed at $42 a share. By that time, the stock's price had fallen back to the opening price. Wilk said he sold the shares Tuesday at a loss of about $2,500.
"This had to be the most disastrous IPO in history," Wilk said. "It was the most miserable experience I've had as an investor."
Jessica Guynn and Jim Puzzanghera of The Times' staff contributed to this report.