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Improperly installed clamp blamed for loose seats on American Airlines

October 02, 2012|By Hugo Martin

All along, American Airlines officials insisted that the loose seats had nothing to do with its labor problems. But over the past two weeks, hundreds of flights had been delayed and canceled, and the carrier has blamed its pilots for submitting maintenance work orders shortly before takeoff.

The union has insisted that it did not order its members to cause such delays and cancellations.

(In the video above, Times consumer columnist David Lazarus and travel industry reporter Hugo Martin discuss the latest developments in the story.)


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Follow Hugo Martin on Twitter at @hugomartin

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