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Only 13% of world's workers feel engaged in their jobs, study finds

October 09, 2013|By Stuart Pfeifer
  • Workers in China are among the least engaged in the world, Gallup reported.
Workers in China are among the least engaged in the world, Gallup reported. (Associated Press )

Fewer than one in six of the world's workers feel engaged on the job, hurting productivity and costing employers billions of dollars a year, according to a Gallup report.

The vast majority of people employed in 142 countries said they are either "not engaged" or are "actively disengaged" at work, meaning they are emotionally disconnected and less likely to help their employers make money.

Actively disengaged workers outnumber engaged workers at a nearly 2-1 ratio, Gallup said.

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The findings were from an international study that Gallup called State of the Global Workplace. The study, which focused on more than 200,000 workers in 2011 and 2012, found that 63% of employees are not engaged on the job, 24% are actively disengaged and just 13% feel engaged with their work.

"Active disengagement in the workplace represents an immense drain in terms of productivity and profitability, even for highly developed economies," Gallup said in a news release.

The good news for employers is that the 13% engagement rate is actually an increase from 11% a similar survey found in 2008 and 2009.

Workers in the United States and Canada had the highest level of employee engagement -- 29%, the study found.

Hiring by employers contributed to worker enthusiasm on the job, the survey found. Globally, 44% of engaged workers said their employers were hiring and expanding their workforces.

The highest level of disengagement was in the Middle East and North Africa. One of the lowest levels of engagement was in China, where 6% of workers are engaged.

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