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Letters: What UPS knows about its customers

October 31, 2013

Re "Program for UPS customers delivers unnerving surprise," Column, Oct. 29

David Lazarus' column on UPS having so much personal information from certain customers didn't report anything new to me.

I have researched and found that information in my life could come from a state contractor's license that expired in 1984. A recent property refinancing is the source for some other similar information used by those checking my credit. A document recorded by a government agency is another source for information.

In my last few months in the Navy in 1946, I was taught how to make inquiries into someone's life. The main thrust was to collect any information, no matter how minuscule.

Data mining is no longer tedious with computers, and it affects everybody in one way or the other. As long as there is financial gain for those snooping in our personal lives, no one is spared.

Eric David

Long Beach

Lazarus describes the creepy, invasive procedures UPS used to try to confirm personal information not only of customers but of their relatives. We should all expect this from the private industries that some in Congress are hoping will replace our United States Postal Service.

Cherie Rouse

Loma Linda


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