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800 Telephone Services Industry

BUSINESS
August 3, 1994 | From Associated Press
Federal regulators took the first step Tuesday toward preventing consumers from being wrongly billed for calls to information services. The Federal Communications Commission unveiled a plan to stem the abuses after receiving 2,000 complaints in the first six months of this year involving such charges, mostly for adult-oriented services carried on 800 numbers, said Richard Metzger, deputy chief of the FCC's Common Carrier Bureau.
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BUSINESS
May 1, 1993 | JUBE SHIVER Jr., TIMES STAFF WRITER
One of the last vestiges of the old Bell telephone system will crumble today when businesses--for the first time--will be allowed to switch long-distance carriers without losing their toll-free 800 numbers. With that in mind, long-distance carriers have stepped up efforts to compete for a greater share of the estimated $7-billion market in 800-prefix telephone lines, which have become a convenient marketing tool for industry and government.
CALIFORNIA | LOCAL
March 29, 1993 | TRACEY KAPLAN, TIMES STAFF WRITER
Homeless people don't have answering machines. That obvious but ordinarily irrelevant truth began to matter to Dan Sandel when hundreds of people called his Chatsworth factory eager to take him up on his offer of a job and virtually free place to live. "It was very frustrating," Sandel said. "One guy called three times from downtown, and it probably cost him a buck a call. We had no way to reach him, and he finally gave up." But Sandel didn't.
BUSINESS
February 8, 1993 | From Reuter
In a finding that could clip American Telephone & Telegraph Co.'s dominance in the toll-free 800 number business, an independent survey has found 46% of large corporations might switch 800 carriers. The companies "are actively considering switching carriers when portability becomes a reality," according to Strategic TeleMedia's poll of telecommunications managers at Fortune 1000 companies.
NEWS
November 24, 1992 | By a Times Staff Writer
Former Gov. Edmund G. (Jerry) Brown's famed 800 telephone number was sabotaged by someone who impersonated Brown in recording an outgoing message that identified his political reform group as "a white supremacy movement." The prank was discovered Monday morning by an unidentified caller to the Brown number who notified The Times. When advised of the message and its content, Brown said: "I'll check into it." He guessed that the message was inserted over the weekend.
BUSINESS
September 13, 1992 | CARLA LAZZARESCHI, TIMES STAFF WRITER
Twenty people are gathered around your Thanksgiving table when you discover the turkey's locked in the oven. Who are you going to call? Maybe your oven manufacturer has an 800 telephone number. It's free. It's 10 p.m. on a Friday night in early December and you finally have time to do your holiday shopping. No problem. Virtually every catalogue operator has an 800 number, and many of them operate around the clock.
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