February 19, 2012 |
The latest federal statistics that measure the performance of the nation's airlines offered some good news for passengers and some bad. First the good news: In 2011, the airlines set new records for the lowest rate of lost or mishandled baggage and the lowest rate of passengers bumped from overbooked flights. In 2011, the department received 3.39 reports of mishandled bags per 1,000 passengers, the lowest rate since the Transportation Department began keeping track of lost bag reports in 1988.
December 5, 2013 |
TOKYO -- Although she is a seasoned traveler who frequently flies the route between Tokyo and Hong Kong, Kazuyo Ito confessed to some preflight anxiety as she checked in Thursday for Japan Airlines Flight 29. "It is a little scary," said the 59-year-old housewife, when asked about China's threat to stop aircraft that refuse to identify themselves when flying through a large swath of the East China Sea. FOR THE RECORD: China air...
September 16, 1990 |
Continental Airlines passengers who travel through Newark International Airport will be offered free stationery and postage to write troops in the Middle East. "We're hoping a lot of people will take time between their coffee and boarding to jot a little note," Continental spokeswoman Andrea Pass said. The airline says 35,000 passengers travel through the Newark airport each day on its planes.
August 29, 1998 |
Passengers on commercial airlines can now check in a can of Mace or pepper spray with their luggage, but they face penalties if they carry the self-defense spray on board with them, the Federal Aviation Administration said Friday. The agency adjusted its regulations in response to numerous requests from flight crew members and passengers who said they want a means of self-protection once they arrive at their destinations.
December 22, 2009 |
Responding to horror stories of stranded passengers, federal regulators say they will begin levying hefty fines on airlines that leave travelers grounded in planes on the tarmac without food, water or the option to disembark. The new regulations, announced Monday by U.S. Transportation Secretary Ray LaHood, require airlines to provide access to bathrooms as well as food and water on domestic flights within two hours of a delay. After three hours, passengers must be offered a chance to disembark.
December 29, 2009 |
The Times' Dec. 22 editorial on the federal government's rule requiring airliners that sit on the tarmac for more than three hours to disembark passengers was surprisingly astute -- surprising because the sensible observations and conclusions that The Times expressed have been so rarely understood or articulated in this emotion-charged debate. Ever since a very few but very public events -- in December 2006, February 2007 and then one flight this past summer in Rochester, Minn. -- many have made "fixing" this problem a cause celebre.