December 2, 2012 |
Anyone who has flown on a commercial airline recently might assume that air carriers have run out of ideas for new passenger fees. After all, the world's biggest airlines are expected this year to collect $36.1 billion in revenue for food, drinks, wireless Internet service, roomier seats and checked bags. But the airline industry is not resting on its money-making laurels. At a three-day “Airline Information” conference in San Diego last week, airline representatives met with technology firms, marketing companies and others to discuss ways to maximize airline passenger fees.
December 25, 2011 |
Question: When are airline tickets that are paid for with frequent flier miles not free? Answer: Almost never, but some tickets, booked on certain carriers, are almost as expensive as a trip to the North Pole. This question, a composite of three recent letters, including one in today's Letters column, highlights a growing concern among travelers who pay for tickets with awards points: They do the work to accumulate enough for a ticket, and when they book it, they discover some amazingly high fees, sometimes under the label of a fuel surcharge.
July 30, 2000 |
What could be worse than scoring an APEX ticket from a CRS, then languishing in the airport after being bumped from a code-shared flight? Not knowing what an APEX ticket is, or a CRS, or how bumping and code-sharing work might be worse, and I suspect it's a common affliction. Unless you fly frequently, you may not encounter these terms often enough to conquer them for vacation-planning purposes. Like every corner of the travel industry, the airline business resonates with a language all its own.
January 5, 1986 |
Heavily discounted seats on scheduled airlines are touted in ads and by other means, and there are legitimate bargains. But there are also some possible pitfalls in buying such tickets, some of which may be stolen or originate from questionable sources. Airline tickets are worth money, of course, and they are a means for persons seeking, legally or otherwise, to transfer large sums of money from currency-controlled countries into hard-currency areas.
November 27, 1997 |
Considering that Washington State hasn't played in the Rose Bowl game since 1931, it isn't surprising that Cougar fans are scrambling to find game and airline tickets for the Jan. 1 encounter against Michigan. Most callers to a toll-free line for ticket information got a busy signal Monday or recording that said: "We're sorry. All circuits are busy now. Will you please try again later?"
May 5, 1996 |
Here's a waking nightmare for you: It was April 5, and Stan Hirsch, assistant principal of La Reina High School in Thousand Oaks, was accompanying a student group on a tour of England and Ireland. The group was checking into its Dublin hotel, and Hirsch was handing out room keys when suddenly he realized that something was missing. His carry-on bag. With 27 sets of Dublin-London-Los Angeles airline tickets in it. Stolen from the lobby while he stood a few feet away.
May 17, 2010 |
All airline mileage reward programs are not created equal. In fact, finding the right one is more crucial than ever. With airlines eliminating routes because of declining demand and packing each plane as close to capacity as possible, it's getting increasingly difficult to redeem your reward-program points for a seat on a plane. In February, the average commercial plane in the U.S. flew 76.6% full, the highest percentage for that month since World War II, according to the U.S. Department of Transportation.
March 3, 2013 |
KARLOVY VARY, Czech Republic - We had been collecting frequent-flier points for years. My husband, Keith, and I thought that, yes, of course, we would use them. We would fly around the world. Business class. Maybe next year. Queen Latifah shoved us out of our fantasy and onto the planes. It happened after we watched "Last Holiday" one more time. In it, Queen Latifah portrays a shy New Orleans department store clerk with a crush on fellow employee LL Cool J. Her dreams are confined to a scrapbook of "Possibilities.
July 25, 1985 |
Question: I've enclosed a copy of a letter that I have written to American Express in which I make the charge that the company's stated policy of having no individual credit limit is untrue and that, as a result, as a new card holder I was both embarrassed and inconvenienced. Shortly after I received my American Express card earlier this year, I made arrangements for a three-week vacation to Italy, and I was treated like a deadbeat.