April 27, 2014 |
Florida-based Spirit Airlines has topped another unflattering ranking. A few weeks ago the U.S. Public Interest Research Group Education Fund analyzed complaint rates among passengers over the last five years. The ultra-low-cost carrier came out on top of that list. Spirit now ranks at the top again - for the rudest flight attendants. A survey of 3,400 people by the travel website Airfarewatchdog found that 26% said Spirit has the rudest flight attendants. Air Canada came in second with 14%, followed by Frontier Airlines with 11% and Virgin America with 9%. Southwest Airlines was at the bottom of the list, with only 1%. The service given by flight attendants may reflect how they are treated by airlines, according to a flight attendants union.
April 27, 2014 |
Airline mergers have put more than 70% of the nation's domestic traffic in the hands of four major carriers. But low-cost airlines still have some influence over airfares. A new study shows that when an airline such as JetBlue, Spirit, Frontier, Alaska and Southwest launches service on an existing domestic route, the average price from all carriers drops as much as 67%. It's good news for travelers, but aviation experts say most popular routes are still dominated by the four biggest carriers - United, Delta, Southwest and the soon-to-be-merged American Airlines and US Airways.
April 26, 2014 |
DALLAS - It's taken them longer than they wanted, but the Ducks have found a formula to beat the fast, physical Dallas Stars. Now it's just a matter of proving it translates to the enemy ground of American Airlines Center. "You want to finish it here. That's our mind-set," Ducks forward Corey Perry said Saturday. Friday's 6-2 victory in Anaheim gave the Western Conference top-seeded Ducks a 3-2 lead in the first-round playoff series with Game 6 Sunday in Dallas, where both of the Ducks' losses have occurred.
April 25, 2014 |
A government study on the effects of airline mergers found that flight cancellations and delays increased when competition on a route drops. The study by the U.S. Department of Transportation's inspector general was ordered by Congress in the wake of the proposal to merge American Airlines and US Airways into the world's largest air carrier. The study looked at delays and cancellation rates when the number of airlines serving a route dropped from three to two airlines. It looked at 32.2 million flights and flight performances from 70 U.S. airports.
CALIFORNIA | LOCAL
April 22, 2014 |
A man who went into full cardiac arrest died aboard a flight Tuesday morning from Dallas to John Wayne in Orange County, authorities said. Crew members attempted to revive the passenger but he was pronounced dead at 11:45 a.m. when the American Airlines jet landed. The county's coroner's office identified the passenger as John Selner, 78, of Fort Worth, Texas. Airport spokeswoman Jenny Wedge wrote in an email that crew members aboard the inbound American Airlines flight told officials at John Wayne that a passenger was in the midst of a medical emergency about 11:20 a.m. When the plane landed, the passenger was rushed to a secure place in one of the airport's three terminals until coroner's officials arrived, Wedge wrote.
April 22, 2014 |
A national study on customer satisfaction suggests that passenger satisfaction ratings slump after airlines undergo a merger with another carrier. The nation's top airlines received a combined score of 69 on a 1-to-100 scale, below the average scores for banks, insurance companies, gas stations, hotels and the U.S. Postal Service, according to the American Customer Satisfaction Index, an annual study released Tuesday. The airlines' score remained the same from last year's customer satisfaction score.