CALIFORNIA | LOCAL
February 25, 2014 |
Imposing the first penalty of its type, the federal government has fined Asiana Airlines $500,000 for failing to promptly help passengers and their families after last year's crash in San Francisco. A U.S. Department of Transportation investigation found that the South Korean airline violated the Foreign Air Carrier Family Support Act by taking up to five days to notify family members and failing to provide other basic assistance. In a statement issued Tuesday, federal officials said Asiana did not "adhere to the assurances in its family assistance plan," a federally mandated set of procedures foreign airlines must follow to promptly assist passengers and their families after major aircraft incidents.
February 24, 2014 |
Question: I flew with Delta from L.A. to India twice just for the mileage. When I earned enough to go to the country I wanted to visit, they told me that they are sorry, but they doubled the mileage required for the particular flight. I was so angry and stopped flying with Delta. What's a person to do in a situation like this? Edith Gelbard Los Angeles Answer: Scream and then go on. You're in good company among those of us who are now looking at awards miles and saying "arrgh.
February 19, 2014 |
WASHINGTON -- The Department of Homeland Security warned airlines Wednesday to watch for explosives hidden in the shoes of passengers flying into the United States from overseas, officials said. The alert was based on new intelligence indicating that a shoe bomb may be used to blow up a U.S.-bound jetliner, said two law enforcement officials who described the bulletin on the condition of anonymity. Officials said the threat was not specific to a particular airline, flight, country or time.
February 18, 2014 |
United Airlines' computer systems shut down briefly Tuesday, delaying takeoffs and frustrating passengers. The system problems that began in the morning represented the latest malfunction for the nation's third-largest carrier since United switched over to the computer systems of merger partner Continental Airlines starting in 2012. In a statement, the airline said: "This morning we experienced intermittent issues with our passenger service computer system, causing some flight delays.
February 14, 2014 |
Air travel these days is sometimes likened to the flying version of a Greyhound bus. Here are some strategies to help you keep your costs in hand and perhaps get a little more (comfort, perks) for your money. - Don't fall for the "only premium economy seats are available" ploy. You booked a fare on an airline that has economy and premium economy seating, and when it's time for seat selection, the website says only the more expensive premium economy seats are available. Don't pay more for a premium seat.
February 9, 2014 |
The world's airline industry has rebounded from the recession and expects 2014 to be the most profitable year on record, thanks to stable fuel prices and growing travel demand. That's great news if you're an airline executive or shareholder. But don't expect the suddenly well-off airlines to pass along their good fortune to passengers by slashing fares. Industry experts do say the continued pressure from low-cost carriers should keep the big network carriers from imposing dramatic fare hikes.