January 28, 1997 |
America Online Inc. said it is offering refunds on a case-by-case basis to customers who call complaining that they can't log on to the service. The move comes as AOL faces a rash of criticism that the online computer service oversold a product it couldn't reliably deliver. With users swamping the service's lines in response to a new flat-rate pricing plan, busy signals frequently greet subscribers trying to log on during periods of heavy usage. A spokeswoman for Dulles, Va.
January 8, 1997 |
America Online Inc. has shut down its connections in Russia because of credit card fraud and fraudulent use of passwords, affecting about 2,000 customers. An unidentified number of AOL accounts were opened using fake or stolen credit cards that let thieves use the No. 1 online service without paying, the Vienna, Va.-based company said. AOL charged customers who used the special Russian access phone lines $34 an hour on top of regular monthly charges. AOL said it closed the lines Dec.
November 7, 1997 |
America Online Inc. on Thursday reported record fiscal first-quarter revenue and a $19-million profit, citing subscriber growth, improved subscriber retention and other factors. AOL Chairman Steve Case said the world's No. 1 online service, which said it had 9.4 million subscribers as of Sept. 30, will hit the 10-million-member mark by the end of November. "This is ahead of schedule," Case said in a telephone interview. The Dulles, Va.-based company had net income of $19.
November 29, 2001 |
AOL Time Warner Inc. said subscribers to its America Online Internet service, the world's biggest, now top 32 million after the company upgraded the software and added a million customers in about 11 weeks. America Online introduced the new version of the service last month that added features for subscribers who access the Web at high speeds. Customers have downloaded the new software 7million times, a "record adoption rate," the company said.
December 29, 1998
America Online Inc., the No. 1 online service, filed a suit in an effort to stop its customers from being flooded with millions of unsolicited pieces of junk e-mail. The suit, filed in federal court in San Diego against Michael Persaud, alleges that he committed fraud by using various names to send millions of e-mail messages to America Online customers. The suit is one of nine recently filed by Dulles, Va.
March 2, 1995 |
Bertelsmann said Wednesday it will form a European joint venture with America Online Inc. and is buying a 5% stake in the fastest growing U.S.-based provider of on-line computer services. The news sparked a furious rally in America Online shares, which jumped $11.25 to close at $82.25, a rise of 16%, on the Nasdaq system.