September 25, 1997 |
The 27,000-member American Society of Travel Agents is urging consumers to complain about United Airlines' decision to cut travel agent commissions back to 8% from 10%. Delta Air Lines, American Airlines, US Airways Group Inc., Northwest Airlines Corp. and KLM Royal Dutch Airlines followed suit with their own cuts, sparking a war of words between major airlines and travel agents.
May 10, 1995 |
TWA Breaks Ranks on Travel Agent Commissions: The carrier became the first of seven major airlines to scrap a policy that reduced the sales commissions it paid to travel agents to no more than $50 a ticket. Trans World Airlines announced an agreement with the American Society of Travel Agents under which it will return to its previous policy of paying flat 10% sales commissions on domestic airline tickets of any amount, retroactive to May 1.
February 18, 2000 |
Making a desperate strike to keep their industry alive as the Internet eats away at their livelihoods, the nation's travel agents Thursday demanded a federal antitrust investigation against major airlines that are creating a jointly operated Web site for consumers to book fares. In a complaint to the Justice Department, the American Society of Travel Agents said the planned Web site would shut out travel agents and lead to price-fixing of air fares.
October 7, 2012 |
If you book an airline ticket through an online site or go to a travel agent, you get the ticket price and, thanks to recent U.S. Department of Transportation rulings, that price includes taxes and fees. What you don't get - at least, not yet - is a price that includes ancillary fees (baggage, early boarding, seat choices), but consumer advocates are working toward that. But the changes in store for ticket booking may be even greater. Booking could be the all-new Mr. Toad's Wild Ride.
July 28, 2013 |
Question: My daughter and I would like to take a tour of Scandinavia next year. We have narrowed our choices to two escorted companies, one of which is based in Washington state and the other in Sweden. The one in Sweden has returned email inquiries quickly, but it has no U.S. phone number to ask questions. That makes me uncomfortable. Lorraine Dyson Chino Answer: First rule of travel: Don't start a trip being uncomfortable. Second rule of travel: Always listen to your intuition.
June 14, 1996
A national survey ranks O.C. as one of the top summer travel destinations this year: 1. Las Vegas 2. Orlando 3. New York (tie) 8. Orange County Atlanta Boston Source: American Society of Travel Agents