May 10, 1995 |
TWA Breaks Ranks on Travel Agent Commissions: The carrier became the first of seven major airlines to scrap a policy that reduced the sales commissions it paid to travel agents to no more than $50 a ticket. Trans World Airlines announced an agreement with the American Society of Travel Agents under which it will return to its previous policy of paying flat 10% sales commissions on domestic airline tickets of any amount, retroactive to May 1.
January 3, 1999 |
Buried in government file cabinets and advocacy group document rooms in Washington, D.C., are the remains of thousands of Americans' bad vacations. Consider the horrors detailed in their complaints: The elderly woman who was denied a refund for a trip to Las Vegas even though her husband died as they were about to pack. The tourist who was so traumatized by her cruise ship roommate that she slept on deck for a week. The new bride who began her honeymoon by sitting in a befouled airplane seat.
October 7, 2012 |
If you book an airline ticket through an online site or go to a travel agent, you get the ticket price and, thanks to recent U.S. Department of Transportation rulings, that price includes taxes and fees. What you don't get - at least, not yet - is a price that includes ancillary fees (baggage, early boarding, seat choices), but consumer advocates are working toward that. But the changes in store for ticket booking may be even greater. Booking could be the all-new Mr. Toad's Wild Ride.
July 28, 2013 |
Question: My daughter and I would like to take a tour of Scandinavia next year. We have narrowed our choices to two escorted companies, one of which is based in Washington state and the other in Sweden. The one in Sweden has returned email inquiries quickly, but it has no U.S. phone number to ask questions. That makes me uncomfortable. Lorraine Dyson Chino Answer: First rule of travel: Don't start a trip being uncomfortable. Second rule of travel: Always listen to your intuition.
June 14, 1996
A national survey ranks O.C. as one of the top summer travel destinations this year: 1. Las Vegas 2. Orlando 3. New York (tie) 8. Orange County Atlanta Boston Source: American Society of Travel Agents
July 21, 2002 |
Orlando, Fla. (No. 1), and Las Vegas (No. 2) are still the most popular destinations for Americans in the summer, but New York City and Hawaii are more popular than last summer, according to a survey of 400 travel agents. New York moved from fourth to third place and Hawaii from sixth to fourth in the annual poll by the American Society of Travel Agents and Fodor's. San Francisco was fifth and Los Angeles was sixth.