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CALIFORNIA | LOCAL
August 29, 1999
Once again, Los Angeles leads the nation in a category that brings us no pride. Already the bank robbery capital of the country, we are now No. 1 in travel agency robberies as well. This unwelcome distinction came to light earlier this month when an armed robbery of a Granada Hills travel agency ended in the fatal shooting of two suspected ticket thieves by a Los Angeles police unit. Police had been investigating a series of 25 travel agency robberies in the San Fernando Valley since January.
ARTICLES BY DATE
TRAVEL
July 28, 2013 | By Catharine Hamm, Los Angeles Times
Question: My daughter and I would like to take a tour of Scandinavia next year. We have narrowed our choices to two escorted companies, one of which is based in Washington state and the other in Sweden. The one in Sweden has returned email inquiries quickly, but it has no U.S. phone number to ask questions. That makes me uncomfortable. Lorraine Dyson Chino Answer: First rule of travel: Don't start a trip being uncomfortable. Second rule of travel: Always listen to your intuition.
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BUSINESS
September 6, 2002 | Reuters
The Transportation Department dismissed charges that airline-owned ticket distributor Orbitz Inc. had waged an anti-competitive campaign against travel agencies. The department said it saw no reason to investigate further competition complaints by the American Society of Travel Agents, concluding that neither Orbitz nor the airlines that own it have used "unfair methods of competition" against agents.
TRAVEL
October 7, 2012 | By Catharine Hamm, Los Angeles Times
If you book an airline ticket through an online site or go to a travel agent, you get the ticket price and, thanks to recent U.S. Department of Transportation rulings, that price includes taxes and fees. What you don't get - at least, not yet - is a price that includes ancillary fees (baggage, early boarding, seat choices), but consumer advocates are working toward that. But the changes in store for ticket booking may be even greater. Booking could be the all-new Mr. Toad's Wild Ride.
BUSINESS
September 25, 1997 | Associated Press
The 27,000-member American Society of Travel Agents is urging consumers to complain about United Airlines' decision to cut travel agent commissions back to 8% from 10%. Delta Air Lines, American Airlines, US Airways Group Inc., Northwest Airlines Corp. and KLM Royal Dutch Airlines followed suit with their own cuts, sparking a war of words between major airlines and travel agents.
BUSINESS
May 10, 1995 | Times Staff and Wire Reports
TWA Breaks Ranks on Travel Agent Commissions: The carrier became the first of seven major airlines to scrap a policy that reduced the sales commissions it paid to travel agents to no more than $50 a ticket. Trans World Airlines announced an agreement with the American Society of Travel Agents under which it will return to its previous policy of paying flat 10% sales commissions on domestic airline tickets of any amount, retroactive to May 1.
BUSINESS
February 18, 2000 | E. SCOTT RECKARD, TIMES STAFF WRITER
Making a desperate strike to keep their industry alive as the Internet eats away at their livelihoods, the nation's travel agents Thursday demanded a federal antitrust investigation against major airlines that are creating a jointly operated Web site for consumers to book fares. In a complaint to the Justice Department, the American Society of Travel Agents said the planned Web site would shut out travel agents and lead to price-fixing of air fares.
TRAVEL
October 7, 2012 | By Catharine Hamm, Los Angeles Times
If you book an airline ticket through an online site or go to a travel agent, you get the ticket price and, thanks to recent U.S. Department of Transportation rulings, that price includes taxes and fees. What you don't get - at least, not yet - is a price that includes ancillary fees (baggage, early boarding, seat choices), but consumer advocates are working toward that. But the changes in store for ticket booking may be even greater. Booking could be the all-new Mr. Toad's Wild Ride.
TRAVEL
July 28, 2013 | By Catharine Hamm, Los Angeles Times
Question: My daughter and I would like to take a tour of Scandinavia next year. We have narrowed our choices to two escorted companies, one of which is based in Washington state and the other in Sweden. The one in Sweden has returned email inquiries quickly, but it has no U.S. phone number to ask questions. That makes me uncomfortable. Lorraine Dyson Chino Answer: First rule of travel: Don't start a trip being uncomfortable. Second rule of travel: Always listen to your intuition.
NEWS
June 14, 1996
A national survey ranks O.C. as one of the top summer travel destinations this year: 1. Las Vegas 2. Orlando 3. New York (tie) 8. Orange County Atlanta Boston Source: American Society of Travel Agents
BUSINESS
September 6, 2002 | Reuters
The Transportation Department dismissed charges that airline-owned ticket distributor Orbitz Inc. had waged an anti-competitive campaign against travel agencies. The department said it saw no reason to investigate further competition complaints by the American Society of Travel Agents, concluding that neither Orbitz nor the airlines that own it have used "unfair methods of competition" against agents.
BUSINESS
February 18, 2000 | E. SCOTT RECKARD, TIMES STAFF WRITER
Making a desperate strike to keep their industry alive as the Internet eats away at their livelihoods, the nation's travel agents Thursday demanded a federal antitrust investigation against major airlines that are creating a jointly operated Web site for consumers to book fares. In a complaint to the Justice Department, the American Society of Travel Agents said the planned Web site would shut out travel agents and lead to price-fixing of air fares.
CALIFORNIA | LOCAL
August 29, 1999
Once again, Los Angeles leads the nation in a category that brings us no pride. Already the bank robbery capital of the country, we are now No. 1 in travel agency robberies as well. This unwelcome distinction came to light earlier this month when an armed robbery of a Granada Hills travel agency ended in the fatal shooting of two suspected ticket thieves by a Los Angeles police unit. Police had been investigating a series of 25 travel agency robberies in the San Fernando Valley since January.
BUSINESS
September 25, 1997 | Associated Press
The 27,000-member American Society of Travel Agents is urging consumers to complain about United Airlines' decision to cut travel agent commissions back to 8% from 10%. Delta Air Lines, American Airlines, US Airways Group Inc., Northwest Airlines Corp. and KLM Royal Dutch Airlines followed suit with their own cuts, sparking a war of words between major airlines and travel agents.
BUSINESS
May 10, 1995 | Times Staff and Wire Reports
TWA Breaks Ranks on Travel Agent Commissions: The carrier became the first of seven major airlines to scrap a policy that reduced the sales commissions it paid to travel agents to no more than $50 a ticket. Trans World Airlines announced an agreement with the American Society of Travel Agents under which it will return to its previous policy of paying flat 10% sales commissions on domestic airline tickets of any amount, retroactive to May 1.
TRAVEL
July 21, 2002 | Jane Engle
Orlando, Fla. (No. 1), and Las Vegas (No. 2) are still the most popular destinations for Americans in the summer, but New York City and Hawaii are more popular than last summer, according to a survey of 400 travel agents. New York moved from fourth to third place and Hawaii from sixth to fourth in the annual poll by the American Society of Travel Agents and Fodor's. San Francisco was fifth and Los Angeles was sixth.
TRAVEL
June 30, 1996
Las Vegas is expected to be the most popular destination for U.S. travelers this summer, the American Society of Travel Agents says. Among members queried in the society's annual summer survey, 46.8% listed Las Vegas as the No. 1 place for which they were booking travel this summer. In second place was the former reigning hot spot, Orlando (28.5%), followed by New York (23.4%) and Seattle (14.6%).
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