November 29, 2012 |
Verizon Wireless has topped an annual list of best cellphone carriers published by Consumer Reports. Of the four major U.S. national cellphone standard service providers, Verizon received favorable scores for voice and data service quality, and for support attributes such as staff knowledge and resolution of issues. Sprint, T-Mobile and AT&T each received mostly middling to low marks, particularly for voice and text service quality, Consumer Reports said. AT&T was among the lower-scoring providers, but its 4G LTE network was rated the most favorably of any carrier.
October 4, 2012 |
AT&T will carry the upcoming Nokia Lumia 920 smartphone in time for the holidays, the company said Thursday. The Texas-based network said it will exclusively begin selling Nokia's flagship device in November. The Lumia 920, which runs on the new Windows Phone 8 operating system, features a 4.5-inch screen and an impressive 8-megapixel camera with technology that is supposed to allow it to shoot steady video and great shots in low-light scenarios. The phone also features a front-facing camera and near-field communication technology, and runs on a 1.5 GHz Qualcomm Snapdragon S4 dual core processor.
January 17, 2012 |
With bills for pretty much everything steadily rising, some people try to keep a lid on monthly costs by opting for "measured" phone service. What that means is they're charged a fixed rate for a limited number of local calls, plus a per-minute rate for any additional calls. If you don't use your phone a lot, it can be a really good deal. Too good, apparently. Or so the bean counters at AT&T seem to have concluded. Beginning March 1, the company's base rate for measured phone service will jump $3 a month to $15.37 from $12.37 — a nearly 25% increase.
March 22, 2011 |
Pop quiz: Name the telecom company whose wireless service is rated dead last for customer satisfaction and has been dubbed "worst carrier" by Consumer Reports. If you guessed AT&T, go to the head of the class. So does anyone think things will improve if AT&T Inc. wins federal approval to acquire rival T-Mobile USA for $39 billion, giving it more wireless customers than any other service provider? "What improves customer satisfaction is when carriers compete with each other," said Parul Desai, telecom policy counsel with Consumers Union, publisher of Consumer Reports.
August 17, 2012 |
AT&T has announced it won't charge users extra for cellular FaceTime calls -- if they are on the network's new Mobile Share plan. FaceTime is Apple's video calling feature, available for the iPhone and other Apple devices. AT&T said it will offer the feature as a benefit to its customers who choose to go with the new plan, which was announced last month and will launch in late August. That's good news for customers who switch to that plan, but users who like their existing plans have a potentially difficult decision to make.
August 31, 2011 |
The Obama administration Wednesday filed to block AT&T's proposed $39 billion acquisition of wireless rival T-Mobile USA because of anti-competitive concerns. The Justice Department said the acquisition would "remove a significant competitive force" with AT&T and T-Mobile competing in at least 97 of the top 100 U.S. wireless markets, according to court papers obtained by Reuters. Blocking the acquisition on antitrust grounds would deal a blow to the telecommunication giant's expansion plans.