November 29, 2012 |
Verizon Wireless has topped an annual list of best cellphone carriers published by Consumer Reports. Of the four major U.S. national cellphone standard service providers, Verizon received favorable scores for voice and data service quality, and for support attributes such as staff knowledge and resolution of issues. Sprint, T-Mobile and AT&T each received mostly middling to low marks, particularly for voice and text service quality, Consumer Reports said. AT&T was among the lower-scoring providers, but its 4G LTE network was rated the most favorably of any carrier.
August 7, 2012 |
AT&T Inc, the largest U.S phone company, said 20,000 employees represented by the Communications Workers of America have begun a strike on the East and West Coast. The West contract covers more than 17,000 wireline employees in California and Nevada, while the East contract covers more than 3,000 in Connecticut, AT&T said today in a statement. Separately, AT&T reached a tentative agreement with the CWA in contract negotiations for more than 22,000 land-line employees in the southeastern U.S. The company forged a deal with workers in Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, and Tennessee, according to statement from the carrier today.
October 4, 2012 |
AT&T will carry the upcoming Nokia Lumia 920 smartphone in time for the holidays, the company said Thursday. The Texas-based network said it will exclusively begin selling Nokia's flagship device in November. The Lumia 920, which runs on the new Windows Phone 8 operating system, features a 4.5-inch screen and an impressive 8-megapixel camera with technology that is supposed to allow it to shoot steady video and great shots in low-light scenarios. The phone also features a front-facing camera and near-field communication technology, and runs on a 1.5 GHz Qualcomm Snapdragon S4 dual core processor.
January 17, 2012 |
With bills for pretty much everything steadily rising, some people try to keep a lid on monthly costs by opting for "measured" phone service. What that means is they're charged a fixed rate for a limited number of local calls, plus a per-minute rate for any additional calls. If you don't use your phone a lot, it can be a really good deal. Too good, apparently. Or so the bean counters at AT&T seem to have concluded. Beginning March 1, the company's base rate for measured phone service will jump $3 a month to $15.37 from $12.37 — a nearly 25% increase.
August 13, 2012 |
An iPhone 5 launch in September has been confirmed by a "trusted AT&T source," according to a new report. The carrier plans to launch the sixth-generation iPhone in the third or fourth week of September, according to BGR's report . That time frame would put the next Apple smartphone's launch in line with the Sept. 21 date other reports have mentioned. Many expect Apple to unveil the phone on Sept. 12. Rumor roundup: The new iPhone But unlike other reports, BGR's is the first that gives some information on its source beyond something vague and along the lines of "someone with knowledge.
March 22, 2011 |
Pop quiz: Name the telecom company whose wireless service is rated dead last for customer satisfaction and has been dubbed "worst carrier" by Consumer Reports. If you guessed AT&T, go to the head of the class. So does anyone think things will improve if AT&T Inc. wins federal approval to acquire rival T-Mobile USA for $39 billion, giving it more wireless customers than any other service provider? "What improves customer satisfaction is when carriers compete with each other," said Parul Desai, telecom policy counsel with Consumers Union, publisher of Consumer Reports.