July 29, 1989 |
A reporter once asked consumer advocate Sylvia Siegel if she ever smiles. Siegel, whose no-nonsense demeanor masks an acute wit, frowned. "Of course," she replied. "Then smile," the reporter suggested. Siegel's face darkened. "I am," she said. That scene took place after Siegel had won a partial victory against Pacific Gas & Electric before the California Public Utilities Commission.
September 21, 1992 |
TURN Calls on PUC to Change Diablo Canyon Rate: Calling unexpected profits from Pacific Gas & Electric Co.'s nuclear power plant "obscene," the consumer group Toward Utility Rate Normalization petitioned the California Public Utilities Commission to modify a 1988 rate settlement. "(T)he PUC approved this settlement as a way to protect PG&E customers if Diablo turned out to be a 'white elephant,"' not create extra profits, said TURN executive director Audrie Krause.
April 7, 1995 |
A major consumer group has accused California regulators of violating the state's open-meeting laws by deliberating in secret on plans to open electricity markets to competition. Members of the California Public Utilities Commission denied the charges, which were made this week in a letter and public comment from Audrie Krause, executive director of Toward Utility Rate Normalization, at the commission's biweekly meeting.
July 25, 1989 |
Sylvia M. Siegel, who 16 years ago founded the San Francisco-based consumer organization known as TURN (from its formal name of Toward Utility Rate Normalization), has retired as executive director. Siegel was succeeded by Audrie Krause, who formerly wrote about public utility issues for the Fresno Bee and its parent, McClatchy Newspapers. Also joining TURN is Karen Miller, a former regulatory analyst for the California Public Utilities Commission.
July 5, 1999
The groups backing the No Gatekeepers coalition must not be getting their Internet service from America Online ["Telecom Reins Belong in Hands of Local Citizens," Digital Nation, June 21]. If they were, they might realize their position benefits the marketing interests of the industry's foremost "gatekeeper." More than any other Internet service provider, America Online makes it difficult for users to get beyond the company's intranet "portal" and onto the actual Web. Unfortunately, the groups that comprise No Gatekeepers have allowed themselves to become pawns in the ongoing effort of the monopoly local telephone service providers to avoid opening their networks to competitors, as they were ordered to do under the Telecommunications Act of 1996.
March 1, 1991 |
A consumer advocacy group Thursday asked the state Public Utilities Commission to fine Pacific Bell $50 million for improperly assessing late-payment and reconnect charges to thousands of California customers. San Francisco-based Toward Utility Rate Normalization (TURN) said the telephone company deliberately chose to delay processing customer phone-bill payments rather than hire additional staff to handle them.